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  1. George

    Great service from your company on my gas log order. Very prompt delivery, and exactly what I wanted. Matt was very helpful, answered all our questions, etc. Thanks and have a Merry Christmas!

  2. Randy C.

    GrillandPatio Team,

    After you sent my pictures to the manufacturer, I got your email and then earlier this week an email from FedEx telling me something was being shipped to me. Sure enough Tuesday I received four replacement burners. I really did not think this was the problem but went ahead and installed them just like the original ones were installed and then..... Presto..... my problem was solved. The flames are mostly uniform and producing so much more heat!

    Honestly, whatever was wrong with the original burners has been that way since our grill was installed. I do not know if it was the burner itself or something from the installation but it has always had hot spots and generally allowed use of only the back half of the cook surface. This is absolutely great as I will now get to enjoy the grill as originally designed.

    You have a customer for life.



  3. Marilyn M.

    Thank you so much for the great service! I ordered two replacement ignitor buttons on Monday the 20 of October. I received them today, Friday the 24th. The parts were absolutely correct and came in perfect condition. These were difficult parts to find and they make a great difference in the appearance of my grill. Sincerely, Marilyn

  4. Jim C

    we received are new grills for our fire magic built in BBQ on monday and
    used it today. Thank you for standing behind your products, and helping
    more companies should be like yours.
    thanks again,
    jim & lorraine .