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  1. Dave Aabye

    Recently purchased a Real Fyre log set from G&P (G46-11 burner, NG, 30-inch charred red oak). The folks at G&P could not have been more helpful. This was especially appreciated since I am located in Tennessee. I offer one word of caution, which applies to the manufacturer (RH Peterson) rather than G&P. While the material certainly appears to be first class, some aspects of the instructions are baffling (if not simply incorrect). So, find an installer who is familiar with Real Fyre products or be prepared to call for help. I have no prior experience with gas logs, so I don't know if other manufacturer's instructions are any better.

  2. Albert D.

    When searching for a BBQ almost 4 years ago, I settled on Fire Magic and so
    very glad I did. I use my BBQ at least twice a week and there is almost no
    wear and tear which is a testament to the quality of Fire Magic. I would
    purchase another BBQ from your company but this one just might last me a
    lifetime. I am so glad I bought a Fire Magic. Keep up the good work.

    I am ........ Albert D.

  3. Charles K.

    Just want to say thanks for your helpfulness and courtesy when returning a
    Fire Magic grill cover that was the wrong size when delivered. The new
    cover for our 30" grill that was sent this past week fits well - but I
    especially appreciate the friendly manner displayed by each staff member at
    Grill and Patio whom I spoke to. Keep up the great work!

  4. Martha Hutson

    Thank you so much for all your help as I try my Echelon 790i rotisserie for
    the first time for Father's Day. I called Friday you all sent me the manual
    and then I call again Saturday (from Charlotte,NC) to ask HOW to cook a
    boneless leg of lamb and you all were unbelievable helpful, specific and
    PATIENT!! Your directions were so
    specific for a complete novice like me! I cannot thank you all enough for
    such superlative customer service!! Hopefully Father's Day dinner will be
    worthy of the US Open he will be glued to while I attempt grilling! Thank
    you all more than you know! A very relieved and happy mom and wife.